Returns & Refunds

Last updated: April 2026

30-Day Risk-Free Guarantee

We offer a 30-day money-back guarantee. If you are not 100% satisfied, return the product for a full refund — no questions asked.

How to Return

1. Email support@primefound.com with your order number and reason.
2. We will send you a prepaid return label within 24 hours.
3. Drop the package at any USPS location.
4. Refund is processed within 3–5 business days of receiving the return.

Damaged or Defective Items

If your item arrives damaged, email us a photo and we will send a replacement immediately at no cost.